Settings

Your mobile app contains several settings to manage your preferences, choose your card reader and scanning methods, and more.

Passcode Login

This turns on biometric authentication (Touch ID or Face ID) for future log-ins.

Pair Reader

If using a Credit Card Processing integration with a supported card reader, you can pair the reader with this mobile device and install firmware updates.

ClosedHow to pair a supported Stripe card reader with your mobile device and install firmware updates:

  1. Make sure you've allowed Bluetooth to use the card reader on your mobile device, and that the card reader device is powered on, charged to more than 50%, and in range to your mobile device.
  2. If accessing this function from settings, tap Pair Reader. If accessing from an agreement, tap Pair Reader in the Credit Card section.
  3. Choose the Device ID of the card reader you want to pair.
  4. The system checks whether a firmware update is available for the device, and whether the update is required or optional.
    • If required, the update will begin installation automatically.
    • If optional, an Optional Update message is displayed: "There's an update for this reader device's firmware from [Version] to the [Latest Version]. It should take approximately 1 to 2 minutes. Do you wish to update?" Tap Yes to continue updating the device, or No to return to the agreement without updating the device at this time. Note that the update may become required in the future.
  5. If performing a firmware update, the update may take 1 to 2 minutes. The card reader's LED light next to the power button rapidly flashes blue and orange when it begins installing a software update. A message is displayed when the firmware update is successful. When the card reader is ready to use, the LED light will return to a slow blinking blue light.
  6. If pairing is successful, you can now use the device to capture credit cards.

Primary Scanner

Choose how you want to scan driver's licenses: Photo (to take a photo) or Scan (to scan a barcode).

Clear Image Data

As you use any mobile app, image files (e.g., insurance card photos), may be stored temporarily in the app's "cache". You may want to occasionally save some space on your device by clearing this data back to 0.00 bytes.