Service Start Date (Unit record)

The Service Start Date cannot be edited if the Lock Service Start Date management setting is enabled for your location or at the OEM level.

A unit's Service Start Date, or in-service date, represents the first day on which the unit becomes available for service and able to be used on appointments and agreements.

If your location manually adds units to the fleet, or if your location uses automatic fleet import but the Lock Service Start Date setting is not enabled for your location, the Service Start Date is set to the date on which the unit record is added to the active fleet from Pending Import Details (in other words, the unit record's Creation Date).

Otherwise, a unit's Service Start Date may be provided by your manufacturer during the automated fleet import process.

You can only import a Pending Import Details unit to the fleet if the Service Start Date is today or in the past. If the Service Start Date is a future date, then the unit cannot be imported yet. When clicking IMPORT, a message is displayed: "Cannot import this unit prior to its In Service Date of MM/DD/YY."

• A unit's Service Start Date is set to the date the unit record was added (its Creation Date).

See "Automated Fleet Import" for more information about the import process.