Dealer Turnback Days

Management setting · Dealer / Location

This setting is not displayed if your manufacturer does not allow dealers to edit Turnback Date.

This setting determines a unit's Turnback Date when it is added to the fleet. For example, if you enter 365, then when a unit is added, either manually or via automated fleet import, its Turnback Date is set to 365 days after the Service Start Date.

Note: Separate settings for determining default Turnback may be managed by your manufacturer at the OEM level. If so, then restrictions may be in place when it comes to managing Turnback settings and editing Turnback fields.

Depending on your manufacturer, you may not be allowed to manage Turnback Date settings or edit Turnback Dates at all, regardless of your permissions. See "Dealer Restrictions for Turnback" below for more information about restrictions.

Dealer Restrictions for Turnback
Can I ....?

If Manufacturer Does Not Allow Dealers to Manage Turnback Dates

If Manufacturer Allows Dealers to Manage Turnback Dates

Edit a unit's Turnback Date?

No, regardless of permissions.

Yes, if you have the Edit Turnback Date permission and the new value doesn't exceed your manufacturer's setting, if applicable; if it does, a message is displayed under the field: "Must be less than or equal to the OEM turnback."

Edit a unit's Turnback Miles / Kilometers?

Yes, if you have the Edit Turnback Miles permission and the new value doesn't exceed your manufacturer's setting, if applicable; if it does, a message is displayed under the field: "Must be less than or equal to the OEM turnback."

Yes, if you have the Edit Turnback Miles permission and the new value doesn't exceed your manufacturer's setting, if applicable; if it does, a message is displayed under the field: "Must be less than or equal to the OEM turnback."

View / edit the Dealer Turnback Days management setting?

No; the manufacturer's setting is used.

Yes, but the value cannot exceed your manufacturer's setting, if applicable.

When adding or importing units in ATMS GEN2.0; the more restrictive setting is used to set the Turnback threshold, by default. For example, if your manufacturer sets the OEM Turnback Days to 365, and you set Dealer Turnback Days to 360, then when in-fleeting a new unit, the Turnback Date will be set to 360 days after the Service Start Date, since it is the more restrictive of the two settings.

View / edit the Dealer Turnback Miles / Kilometers management setting?

Yes, but the value cannot exceed your manufacturer's setting, if applicable.

When adding or importing units in ATMS GEN2.0; the more restrictive setting is used to set the Turnback threshold, by default. For example, if your manufacturer sets turnback to 50,000 miles, and you set Dealer Turnback Miles to 45,000, then when in-fleeting a new unit, the Turnback Miles will be set to 45,000 miles, since it is the more restrictive of the two settings.

Yes, but the value cannot exceed your manufacturer's setting (OEM Turnback Miles), if applicable.

When adding or importing units in ATMS GEN2.0; the more restrictive setting is used to set the Turnback thrshold, by default. For example, if your manufacturer sets turnback to 50,000 miles, and you set Dealer Turnback Miles to 45,000, then when in-fleeting a new unit, the Turnback Miles will be set to 45,000 miles, since it is the more restrictive of the two settings.